Transforming the Professional Desktop Experience
Avaya VantageTM is the all—new dedicated desktop device that provides simple, instant, seamless & natural Engagement. Users can fire up voice, chat, collaboration instantly through one touch connections with no unnatural breaks or pauses—eliminating the need to manage multiple devices in order to engage.
Avaya VantageTM is the industry’s only customizable desktop device that gives you the advantages of a deskphone and the flexibility of an application platform. It is modern, connected, and personalized.
Put your applications on this eye-catching, friendly device. It is perfect for use on desktops, in hotel rooms, healthcare facilities, kiosks—wherever users need to run their applications. Open integration and extensibility with the Avaya BreezeTM Client SDK means it’s easy to personalize
Avaya VantageTM for your industry, business, and users.
Enable unique custom experiencesi that mesh into your workflows and business processes using this powerful, customizable device—and enjoy the advantages of a deskphone and flexibility of an application platform.
Key Features and Benefits
Contemporary Form Factor
Brand new, all glass, innovative-Avaya VantageTM is a giant leap forward into a potential series of new cutting-edge desktop devices. With its large touch screen display, no visible mechanical buttons; it sets the stage
for future devices that surpass traditional ones at all levels—pushing the boundaries of a new desktop user experience. It has a small footprint on the desktop, is simple and easy to deploy, could be wall mount or just placed on a desk and comes with an optional / detachable cradle with cordless / corded handset. Avaya VantageTM is an expression of the next generation of dedicated engagement devices that mesh brilliantly with today’s mobile workflows.
Avaya VantageTM is built for acoustic excellence and performance in a dedicated device, engineered for audio and video communications that is always on, in-reach, and ready. It embodies enterprise quality audio, making it an excellent communications endpoint for audio and video calling, and also application integration.
Avaya VantageTM Voice Assistant is one of the first new applications
that is available for device through Google PlayTM store. It focuses on communication features and will also be useful in environments where multiple Avaya VantageTM devices are in close proximity. With the Voice Assistant, users will have the ability to work with configurable hot-word phrase such as ‘Hey Vantage’ to interact with the device without touching it or even pushing the application icon. It works seamlessly with Avaya VantageTM Connect and Avaya EquinoxTM for calling features such as “call Sofia” or “call 1408xxxxxxx”.
It is a huge value addition to Avaya VantageTM Device, strengthening it as an application platform for developers interested in creating applications based on unique business communication needs of their customers.
By enabling voice response for communications features and web search it brings a key convenience for desktop device users.
Avaya EquinoxTM can be installed on Avaya VantageTM, offering users a
rich and vibrant user experience. Customers can also use Avaya VantageTMConnect, a simple app designed for audio and video calling. Also available is Avaya VantageTM Open, a SIP client that works seamlessly with the device. It delivers an easy-to-use, full-featured voice communications experience on 3rd party hosted call control infrastructure.
Verticals focus: Use-Cases
Avaya VantageTM is particularly well-suited for vertical markets such as hospitality, healthcare, retail, government, media & entertainment where it creates opportunities for communications as a contextual part of workflow applications.
It is highly customizable and empowers the users with Avaya BreezeTMClient SDK, a software development kit to embed communications features into workflow based business applications.
In the hospitalityii area, hotels can deploy Avaya VantageTM devices to guest rooms and use the Avaya BreezeTM Client SDK to create a stunning guest room experience. The user interface can be designed to let guests manage their in room preferences, such as curtains, lights, heating and cooling. The on screen menu will entice the customers to use the hotel restaurant, or at the touch of the screen order room service. The friendly
user interface displays the hotel’s many services and conveniences, and allows simple click to book and click to call. In addition the device is a functioning phone for incoming and outgoing calls. The application can include a convenient button to quickly and easily reach a live person from the hotel staff. The device itself can even help extend the hotel Wi-Fi by proving an additional light duty access point with the same network ID as the hotel Wi-Fi system.
Similarly, in hospitalsii Avaya VantageTM devices can be deployed on nurse stations. The Avaya BreezeTM Client SDK can be used to create a nursing staff App to make common functions that usually involve looking up information on a computer screen and separately using a phone to dial
a number simple and automatic, as part of the same process flow on the device.
Hospital nursing staff can log in to the device, and have custom made screen layouts and buttons depending on their job function.
Easy access to patient information, doctor locations, and doctor schedules improved job efficiency. Instead of dial pad and small keys with autodial buttons, nurses could have large on-screen keys for frequently called numbers, such as radiology, triage, and patient dispatch. The possibilities in many other verticals such as entertainment, media, and finance are endless as well.
The Avaya VantageTM has the potential to break new market ground in the area of vertical applications with embedded communications functions.
Simplified customization and integrations for developers through Avaya BreezeTM SDKs and APIs, Snap-ins and Google PlayTM apps to right-fit and easily customize for unique and various user tasks and seamless integration into workflows.
Provides natural engagement: In sync with the present day multi-channel communication needs, eliminating the need to own multiple devices that give rise to communications silos.
Powered by state- of-the-art Avaya technology, Avaya
VantageTM is the
desktop device that enables contextual communication-driven experiences that are relevant to your specific industry. Experience
a desktop device that takes engagement to a whole new level.
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